Refund Policy

We offer you a period of 14 days, from the date you receive your order, to make changes or request a return. Please note that shipping costs associated with such processes will be borne by the customer.

Regarding returns, we only accept items that are in perfect condition and that are returned in their original box. In exchange, we will provide you with a voucher for the exact value of your purchase, which you can redeem for future purchases both in our physical stores and in our online store.

To start the exchange or return process, we invite you to contact us through our Our customer service team will be available to assist you during this procedure.